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Frequently Asked Questions (FAQ)

How much does a website cost?
The cost of a website can vary depending on the packages you choose. We have detailed packages that serve various needs of our diverse clientèle. The prices start from CAD $499 and can go up as per your preferences. You can also request a custom quote or get an independent package for website redesign.

What Info We Require from Client’s Side before Starting the Project?

Before we start on your project, some details would really help us get on the same page. Please send the following information to get started on the website design:

  1. Business name
  2. Domain name (If already registered)
  3. Logo (If designed)
  4. Address and phone number
  5. List of services offered
  6. List of some competitor websites to get an idea of the business (for reference purposes)
  7. Brief overview of your business.

I have to redesign my website? Does it cost the same as new design?
Yes, we do redesigns as well. The prices depend on your current website and how much work we have to do on it. Your newer preferences will also affect the price. But more or less, the price will in a similar range. Contact us to know more.

How much time will you take to make my website?

Depending on the package you choose, we can complete a website as fast as 4 days. Once we get all the information from your side, we get started with the development process. After approval from your side, we make the website live.
It must be stated here that after publishing, your website may not show up in Google search results immediately. That is because, Google takes time to decide ranking (usually 40-90 days).


Once a website is created, who will own it?
You will own the website and all rights that come with it. Our team gives you all the handover instructions. We can manage or provide support and even manage hosting issues.

Can I make changes to my website after it’s live? Are there any charges involved?
Of course you can! Once we have published your website, you can post any changes to the website. We can help you learn the basics ad get the hang of it. We have a friendly support team that helps you solve minor issues on your own. You will never be stranded.

How much is the ongoing maintenance cost to run my website?

Website maintenance costs can be broken down into 2 parts:

  • Hosting – Websites on the Internet has to be hosted on a server. It is equivalent to paying monthly rent and is critical component of owning a website. We offer hosting solutions, first year is free then recurring $5 fee a month for hosting.
  • Domain Name Renewal – You have to renew the domain every year or as per the tenure agreed upon. We can help you repurchase the domain. If you choose our integrated package, we will renew it automatically on your behalf.

Will you provide content for my website?
Yes. Our web design services include content writing for your webpages. All the content is carefully crafted according to your services.

Can I suggest design changes to design and how many revisions do I get?
We can use your existing design language to match your current theme whether its redesign or new design. We can totally transform your design theme or match with the current designs. You can always be a part of the changes or suggest improvements from your side.

I already own a domain? Can you use the same?
Of course, we can use your current domain.

What platform do you build your websites on?
We build all of our eshops on PHP using WordPress. We work extensively with WooCommerce. We also work with WooCommerce extensions that help your business objectives further.

What payment gateways can you integrate?
We can use almost every payment gateway integration in the entire universe for your website. For example, PayPal, Stripe and many more.

Have another question not listed above? Feel free to contact us.

Pekan Designs | Web Design & Development Agency

We are an Ottawa web design agency offering complete web design solutions. Our services include web design, web development & digital marketing in Ottawa, ON.